Now more than ever, it is critical for IT and the line of Business in leading organizations to speak a common language and align around common business objectives and goals. One way to do that is through the use of Key Performance Indicators, or KPIs. At a time when IT spending is cut regularly, nearly two-thirds of CIOs and senior executives say their organizations are at risk from information and technology-based disruption. Senior business executives say they would like to see IT focusing on growth opportunities, such as creating new products and services, as well as improving the effectiveness and performance of business processes.
This white paper tells you how to become a performance-driven enterprise and make
meaningful improvements in the next three to six months.